How we work

Clear scope, written changes, no surprises.

The same disciplined way of working on every engagement, large or small.

Working session
  1. Consult

    A free call. If we are not the right fit, we say so.

  2. Assess

    Read-only review of systems, bills and code, written up.

  3. Plan

    Staged plan with scope, price and risks for your approval.

  4. Build

    Reviewed plans and written change requests, no downtime.

  5. Hand over or run

    Documentation and training, or monthly operations.

Engagements

Ways to engage

  • Project: fixed scope, fixed price where the scope is clear.
  • Retainer: monthly operations, support and improvements.
  • Advisory: architecture reviews, build-versus-buy and second opinions.
  • Team support: working alongside your engineers.
Rules

Our working rules

  • Security first, then cost.
  • Production changes must not cause downtime.
  • Infrastructure lives in code, in your repository.
  • Every significant change has a written request.
  • Least-privilege access, removed when not needed.
  • Incidents get a written report.
FAQ

Questions buyers ask us

Still unsure? Ask us directly; you will get an answer from an engineer.

Do you prefer projects or retainers?

Both work. Many clients start with a fixed-scope project and move to a monthly retainer.

Do you publish prices?

Every estate is different, so we quote after a free first consultation and put scope and price in writing.

What do you not do?

We are not a web design agency, an app studio for startup ideas or a body shop. We do not start work without a clear scope and budget.

Harare city skyline

Tell us what you are running today.

Send a short note about your systems and what is getting in the way. You will hear back from the engineer who would do the work.